Accessibility Statement

1. Our Commitment

GinaCare Community Services, LLC is dedicated to ensuring that our website, services, and communications are accessible to all individuals, including people with visual, auditory, motor, cognitive, and language-related disabilities. We believe that everyone deserves equal access to the benefits and services they qualify for.

2. Web Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines help make web content more accessible to people with disabilities. Our ongoing efforts include:

• Using clear, plain language throughout our website
• Providing sufficient color contrast for readability
• Ensuring our website is navigable by keyboard
• Using descriptive labels on all form fields
• Structuring content with proper headings for screen reader compatibility
• Ensuring all links are descriptive and meaningful

3. Language Access

GinaCare serves clients in ALL languages. We provide services and communications in English, Español, Kreyòl Ayisyen, Français, and other languages as needed. If you require assistance in a language not listed, please contact us and we will make every reasonable effort to accommodate you.

Written materials are available in multiple languages upon request.

4. Alternative Formats

If you need any information from our website or materials in an alternative format — including large print, audio, or simplified language — please contact us and we will provide it at no charge.

5. Physical Accessibility

GinaCare provides services in community settings, clients' homes, and over the phone or video call to ensure accessibility for individuals who have difficulty traveling. If you have a physical disability or mobility limitation, we will arrange to meet you where you are most comfortable.

6. Feedback and Contact

We welcome your feedback on the accessibility of our website and services. If you experience any barriers or have suggestions for improvement, please contact us: